Privacy Policy last updated July 8, 2005

Secure Online Shopping
How do I know my personal and credit card information is secure?
You can feel safe shopping with radiosophy.com. We use industry standard Secure Socket Layer software (SSL) to encrypt your personal and credit card information during the order checkout process. Radiosophy further guarantees that your online transaction will be secure, and that your credit information will be protected.

The Radiosophy.com Security Guarantee
We guarantee that your online transaction will be secure, and that your credit card information will be protected on radiosophy.com. In the unlikely event that unauthorized charges are made on your credit card, through no fault of your own, resulting from purchases made on radiosophy.com utilizing our secure servers, Radiosophy will reimburse you for any and all amounts you are required to pay by the credit card issuer. Under federal law, your maximum liability for unauthorized use of your credit card is limited to $50, provided you promptly notify your credit card provider pursuant to its reporting rules and procedures.

Still don’t want to use your credit card on the Internet?
No problem. Just call 1-877-4HD-RADIO (877-443-7234) and one of our representatives will gladly take your order over the phone.

Privacy Policy
At Radiosophy your privacy is a priority.
At Radiosophy we seek to provide products, services, and offers of value to you. We use information from our interactions with you and other customers, and from other parties, to help us achieve that goal.

We also recognize and respect your privacy. Accordingly, we have procedures intended to ensure that your personal information is handled in a safe, secure, and responsible manner.

The Information We Collect
• Whenever you shop by phone or at radiosophy.com, we obtain from you the information we need to complete your transaction. This information may include your name, address, telephone number, birth date, and e-mail address. If you use a credit or debit card or pay by check, it will include your account number.
• If you choose to use or participate in one of our various services, promotions, programs, surveys, or clubs, we may collect additional information.
• From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use.
Using the Information We Collect
We use the information we collect for various purposes, including:
• to complete your purchase transactions;
• to provide the services you request;
• to send you offerings through the mail;
• to contact you about the status of your phone or radiosophy.com orders;
• to identify your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you;
• to notify you of product recalls or provide other information concerning products you have purchased; and
• to improve our merchandise selections, customer service, and overall customer shopping experience.
Information We Share With Others
• Service Providers – We provide information to other companies that help us bring you the products and services we offer. This information can not be used for purposes other than those originally intended and it can not be shared further. We do not disclose financial or account information.
• Broadcast Partners - If you were referred to Radiosophy by one of our Broadcast Partners we will provide them with your personal information. However, we will not disclose financial or account information. Our Broadcast Partners have agreed not to use this information for purposes other than those originally intended and they can not share this information with others without your prior consent.
Others: On rare occasions, we may be required to disclose customer information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Also, if the ownership of Radiosophy were to change, customer information pertinent to that business’s operations would likely be transferred to, or licensed for use by, the new owner.

Email Communications
You will receive promotional Email communications only if you have opted to receive such material. You always have the option to unsubscribe at any time.

Safeguarding the Information We Collect
At Radiosophy, we protect against unauthorized disclosures by limiting access only to those of our employees who need the information to do their jobs. We also inform all Radiosophy employees about their responsibility to protect our customers’ privacy and give them clear guidelines for adhering to our own business ethics standards and confidentiality policies.

We limit the information we provide to outside companies to only the information we believe is appropriate to enable them to carry out their responsibilities under our contracts.

Updating Your Radiosophy Contact Information
You can update or correct your name, address, telephone number, or Email address by:
• writing to us at Radiosophy, LLC, P.O. Box 709, North Sioux City, SD, 57049, Attention: Corporate Customer Relations

The Privacy of radiosophy.com Customers

Transaction Security
When you use a credit card to make a purchase at radiosophy.com, we use Secure Socket Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Making a credit card purchase online at radiosophy.com is just as safe as making a credit card purchase over the telephone. But if you would prefer to use the phone, just call 1-877-4HD-RADIO, and one of our customer service associates will gladly take your order.

Our Use of Cookies
radiosophy.com regularly uses cookies. A "cookie" is a small file stored by your web browser on your computer's hard drive. Cookies allow us to recognize who you are when you arrive at our site by associating the anonymous identification numbers in the cookie with other information you as a customer have provided us. That customer information is stored on our secured database. At no time is your personally identifiable information (name, street address, credit card number) stored within one of our cookies.

Cookies allow us to understand how you clicked to our site and what pages you click on during your visit to our site. Knowing who you are and how you prefer to shop allows us to improve your shopping experience and speed your checkout process. We do not use the cookie to track your activity on sites other than those operated by Radiosophy.

Accepting cookies through your web browser is your personal choice. You can still shop and purchase from radiosophy.com even if you set your browser to disable cookies. However, if you choose not to accept cookies, we may not be able to provide you with as exceptional a shopping experience as one that is specifically tailored to your needs.

Aggregate Information
We collect non-personal information about how users navigate through our web site. We aggregate this statistical information in order to improve our site, and we may share this information with our affiliates or other outside companies. This aggregated information does not include individual names or personal data, so it does not identify you or any other customer.

Children’s Privacy
We do not knowingly collect any personal information from children under the age of 13 on our web site. We will not knowingly collect personal information from teens 13 through 15 without disclosing how the information will be used and notifying the teens that they should obtain their parents’ permission prior to submitting any personal information.

Links to Other Sites
While visiting radiosophy.com, you may link to web sites operated by third parties, such as AOL. When you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the Radiosophy privacy policy. We encourage you to read that policy before submitting any personal information.

Further Information
If we change our privacy policy in the future, we will post it here. When considering any change, your privacy will remain a priority.
If you would like further information, or have any questions, about our privacy policy:
• please write to us at Radiosophy, LLC, P.O. Box 709, North Sioux City, SD, 57049, Attention: Corporate Customer Relations.
• or contact us using this form

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